Florist Flore Connexion is a floral company established on the south shore of Montreal in Longueuil. With our team, Flore Connexion is committed to a total quality approach. In this chart you will find the various items that embody our commitment.

Flore Connexion Florist is committed to listening to customers:

You can call us every day of the week at no extra cost. Our team is here to advise and inform you about our products. We can also help you in your research, or to place your order, to change your shipping address, or any other practical question.

Flore Connexion is committed to delivering your orders:

The primary mission of Flore Connexion is to provide an exemplary service: order preparation, the quality of flowers, tracking, on-time delivery, are at the heart of our concerns. We deliver every day of the week on the South Shore of Montreal and Montreal. We deliver on Sundays but not holidays. You can ask us at any time about the status of your order.

Flore Connexion is committed to customer satisfaction:

Flore Connexion is not a traditional florist. We accept orders by Internet or telephone to our shop located in Longueuil. Each order is followed individually. This is why we can process your orders accurately. However, in case of error we have implemented a policy to meet the requirements of our customers. Our goal is Customer 100% satisfied.

Incorrect shipping address:

Incorrect address is the factor most often encountered. In cases where an incorrect delivery address is provided, we could charge again the shipping fees to deliver the flowers to the right place (rarely). So in order to serve you better please check the shipping information before placing an order.

If you are disappointed with the quality of flowers offered (received) or the product received is not the product ordered:

Our flowers are always fresh and beautiful, however, if you are not satisfied with the quality of flowers, please send us a photo of the bouquet at the This email address is being protected from spambots. You need JavaScript enabled to view it.. We will deliver a new bouquet for free or discuss a possible refund.

Change order information:

All changes and updates for orders should be made ASAP before the delivery of your order. Please double-check the information of your order.

Late delivery:

We are not responsible for late deliveries due to force majeure (storms, ice, etc. ...) and no refund will be made for these reasons. The delivery will be made on the next delivery date available. We do our best to deliver orders for birthday party, anniversary and sympathy at the chosen date.

Cancellation:

You can cancel your order at any time before it is delivered.

Flore Connexion is committed on payment security and keeping safe your personal data:

To ensure optimum payment security, Flore Connexion Florist uses SSL connection (Secure Socket Layer); payment data is encrypted and erased once the transaction is made. We do not share with our carrier confidential information.